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Hi, If you do not have a Facebook business page then I guess its not for you, I do however and its a great tool to get website customers to your Facebook page also and also Facebook customers to your Website. Many sales are now done via social media so this is truely great for that purpose.
Good luck in your search for an app that suits your purpose. Are you finding that your customers are emailing rather than chatting?
Great store by the way : D Warm regards, Anne We rarely get any customer enquirys by any form to be fair!
Actually because of that I don't want to use ANY free software.
Comm100 is the global provider of live chat, email marketing and help desk software.
With “100% communication, 100% success” as our motto, we are committed to making customer communication simple and effective for you.
I have taken the link from the app store in order of most reviews for you to check out- https://apps.shopify.com/search/query? With the reveiws you'll be able to see customer ratings and also their comments to help you make your choice!
Tidio Live Chat have the most reviews in there, and they also offer a free option as well- https://apps.shopify.com/tidio-chat Tawk-to is another free app that looks really great as well, and they offer 24/7 support- https://apps.shopify.com/tawk-to I hope this helps!
Customers and visitors feel valued when you engage with them live and in real time.